Customer Service Representative Jobs Circular – Apply Procedure 20220 – www.digicontechnologies.com

Customer Service Representative Jobs Circular – Apply Procedure 20220 – www.digicontechnologies.com

Customer Service Representative Job Circular Offer Some New Vacancy at www.digicontechnologies.com . Recruitment Notice of Customer Service Representative Jobs Circular also found at. Educational Qualification for the Customer Service Representative jobs circular written below this Post. Most of the government jobs, Bank jobs and Non govt job application completed by Online method. You can also know how to apply Customer Service Representative govt job circular in 2010.

Customer Service Representative Job Circular Apply Procedure 2020

Many people find government jobs such as Customer Service Representative govt jobs. Now Customer Service Representative published new jobs circular. Before apply Customer Service Representative govt jobs through Online keep below this short Information.

Most of the job seeker find Office of the Customer Service Representative jobs circular in Google. If you also want to get a jobs in Bangladesh keep reading below this short information.

Job Summary
Published on: May 12, 2020
Vacancy: 180
Employment Status: Full-time, Contractual

Gender: Both males and females are allowed to apply
Age: Age 21 to 32 years
Job Location: Dhaka (Khilkhet)
Salary: Tk. 9500 (Monthly)
Application Deadline: Jun 11, 2020

Job Responsibilities
  • Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client’s problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.
Educational Requirements
  • Must be graduated from any reputed University/ Institutions.
  • Diploma completed candidates are also encouraged to apply.
Additional Requirements
  • Age 21 to 32 years
  • Both males and females are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.

Read Before Apply

*Photograph must be enclosed with the resume.

Apply Procedures

Email

Send your CV to career@digicontechnologies.com or to Email CV from MY BDJOBS account Click here.
Application Deadline : June 11, 2020

 

Jobs No : 02

Job Summary
Published on: May 31, 2020
Vacancy: Not specific
Employment Status: Full-time
Experience: At most 2 year(s)

Gender: Both males and females are allowed to apply
Age: Age 25 to 40 years
Job Location: Dhaka (Rampura)
Salary: Negotiable
Application Deadline: Jun 30, 2020

Job Responsibilities
  • The ideal candidate needs to have proven experience working in a customer service position, with excellent knowledge of the latest industry trends and techniques. The person must be fluent in English, communication skills with both verbal & written and desire to display sturdy leadership and interpersonal talents.
  • Ensure the best quality support by assessing work (chat, call and their ticket investigation) of the team members on a daily basis
  • Collect data, analyze, and report to leadership
  • Maintain accurate records and document all customer service activities and discussions
  • Stay informed on the latest industry techniques and methods
  • Responsible for the credit portfolio of the respective clients
  • Initiate & lead new projects to improve the processes to provide better customer support
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis
  • Work closely with other business units to assure a high level of interaction and cooperation among product, sales and relationship management teams.
  • Ensure the best quality support by assessing work (chat, call and their ticket investigation) of the team members on a daily basis
  • Collect data, analyze, and report to leadership
  • Maintain accurate records and document all customer service activities and discussions
  • Stay informed on the latest industry techniques and methods
  • Responsible for the credit portfolio of the respective clients
  • Initiate & lead new projects to improve the processes to provide better customer support
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis
Employment Status

Full-time

Educational Requirements
  • HSC in English, Bachelor degree in any discipline, Bachelor of Business Administration (BBA)
  • Graduate Degree from any reputed University locally or from respective Countries University.
  • Educational Degree will be consider those candidates are from respective Nationals.
Experience Requirements
  • At most 2 year(s)
  • The applicants should have experience in the following area(s):
    Ability to work collaboratively, Ability to Work Under Pressure, Customer Service Management, Customer Support/ Client Service
  • The applicants should have experience in the following business area(s):
    Call Center, Consulting Firms, Direct Selling/Marketing Service Company
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age 25 to 40 years
  • Both males and females are allowed to apply
  • A minimum of 2-5 years’ proven experience in customer service.
  • Should be customer focused
  • Knowledge over Active Directory, Salesforce & Fresh desk or any online ticketing platform will add extra value.
  • The Ideal candidate must be fluent in his/her local language with English.
  • Good understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills
  • Good Presentation & Data analytics skills
  • Have good knowledge about how to convince and obtain clients maximum satisfaction.
  • The candidate whose from Sri Lankan, Indian, Nepali, Pakistani and Philippians nationals are living in Bangladesh legally get advantage for the position.
  • The candidates must have proficiency and fluent of their own native language in reading, writing and speaking
  • Those are from Bangladeshi nationals must have the knowledge in any of that particular countries language proficiency in reading, writing and speaking.
  • Full Time
  • Customer Service
  • This post for respective particular foreign Nationals
  • Any Bangladeshi Nationals can apply if the candidate matches with the companies requirements.
Job Location

Dhaka (Rampura)

Salary
  • Negotiable
  • A hand-sum salary package will be offered those candidates are from the respective Nationals
Compensation & Other Benefits
  • Mobile bill, Medical allowance, Provident fund, Over time allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • As per company policy

Apply Procedure

Send your CV to hr@necmoney.com or to Email CV from MY BDJOBS account Click here.
Application Deadline : June 30, 2020

How to apply Customer Service Representative jobs circular

Are you ready for apply this Customer Service Representative govt job circular using your Online www.digicontechnologies.com ? Let`s follow this instruction and complete your Customer Service Representative Online application registration.

Customer Service Representative Jobs Circular Exam Date, Result and Admit Card Notice

Many Candidate search for Customer Service Representative jobs exam date, admit card download notice etc. on Google. We are able to provide you all information about this circular by our website. When, When online registration will be complete candidate can be able to download there admit card through Customer Service Representative official website.

To get Daily government and Non Govt job circular stay with our website and share our post to your time line. You can also able to contact with us on our Facebook Fan page. For Next Updates about Customer Service Representative Jobs circular Vacancy Notice, Exam Result or Admit card Download stay with us. My Website or comment below for further information. You can also get more notice about Customer Service Representative to there official website address at www.digicontechnologies.com . Hope you do all this thing for get your job circular from Bangladesh. Thanks for being with us.

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