Community Bank Bangladesh Limited, a concern of Bangladesh Police Kallyan Trust, is established with a vision to serve communities to progress with the tailor made secured solutions abiding by the highest level of corporate governance and trust. It aims to contribute in the economic growth of the country by providing financial products & services to the communities across geographies. State-of-the-art Core Banking System will enable the operation to manage centrally in optimum magnitude. Community Bank runs on its three core building blocks i.e. Trust, Security and Progress.
The Bank is looking for dynamic and hardworking individuals to strengthen its customer service team.
Position: Customer Service Executive
Key Job Responsibilities
Provide friendly and responsive customer service
Respond to all sorts of customer queries
Coordinate with relevant units including Branches, Credit Risk Management, Assets Operations and Liability Operations for delivering smooth customer service
Timebound service delivery
Proactively identify customer requirements and fulfill with sincerity and due diligence
Masters or equivalent degree from reputed university/institution. No third division/class/equivalent CGPA in academic records.
Minimum 2 years working experience in any bank/non banking financial institution/micro-finance institution/NGO will be given preference
Salary & Benefits
Selected candidates will be appointed initially for two years fixed-term contract. Appointment in Bank’s permanent position or further extension of contract will depend on the performance of the incumbent.
Basic Salary: BDT 15,000 per month
TA/DA: BDT 4,000 per month
Mobile Phone Bill: BDT 1,000 per month
Incentive Bonus: Maximum BDT 5,000 per month depending on target achievement
All 64 districts of Bangladesh
Applicant(s) from the native districts will be given preference
Competencies & Skills
Smart, team player, paired with agile mindset and can-do attitude
Excellent communications and persuasion skills
Should have basic computer skills like Microsoft Word, Excel, PowerPoint, etc.
Should have ability to prioritize tasks and manage accordingly
Ability and willingness to travel extensively
Application Procedure: Interested candidate are requested to apply by 3 September 2019.
No hard copy of application will be accepted.
Interested people apply through bdjob